Policies
Privacy policy
By using BioTwin's website, app, or agreeing to receive emails from BioTwin, you agree to the terms of this policy. We collect personal information in various ways, such as when you access our website, download our app, or provide information through questionnaires and forms.
BioTwin is committed to protecting your privacy and takes reasonable measures to ensure the security of your information. This policy explains how we collect, use, and disclose your personal information, as well as how you can access and correct it.
Types of Data Collected
The information collected includes:
- General personal information: your name, age, email address, sex, and ethnicity
- Biometric and biological personal information: medical history, dietary habits, and physical activity
Data philosophy & ethics
BioTwin understands the power of AI and the significance of health data. We consider health data to be the most personal type of data there is, and hold ourselves accountable to very strict data management policies.
Always anonymous
We believe not knowing who the health data belongs to is the best form of privacy. Our business model and collaborations are designed so health data always remains anonymous. We treat the data internally using proprietary methodologies and only the insights coming from the transformed data reach service providers.
Key principles
Fully accountable
We are responsible for our platform, solutions and your data. If we use third party solutions or services, or collaborate with partners, we make sure there are no grey areas so we always know who is in charge.
Security-first
Our platform is built and tested to prevent possible misuse and to ensure the highest level of security.
Transparent for all
We aim for transparency by making our processes and operations clear and easy to understand for partners, customers, end-users and other stakeholders, following industry best practices.
Fairness
We believe in fairness in gender diversity and racial equality. Fairness is applied through the selection of dataset and algorithms, and biases are corrected as soon as detected.
Terms of service
By accessing and using BioTwin's services, you agree to be bound by these Terms of Service. Please read them carefully before using our platform.
BioTwin reserves the right to modify these terms at any time. Continued use of our services following any changes constitutes acceptance of those changes.
Contact
If you have any questions regarding our policies, we encourage you to reach out.
Email: info@biotwin.ai
Last updated: January 2025